The Care You Know, From the Comfort of Home

To maintain our high standard of care and ensure your session begins on time, please review our telehealth requirements.

Initial Intake & Annual Connection:

All new patients must complete their initial diagnostic evaluation in person. To ensure the highest standard of clinical care, we require all telehealth patients to visit our Johns Island office for an in-person evaluation at least once per calendar year.

Insurance & Billing:

A valid credit card must be kept on file. If you are using insurance, your information must be current and verified. If insurance is not up to date or coverage cannot be confirmed at the time of service, the self-pay rate will be charged to the card on file.

Consents & Documentation:

All consent forms must be signed and up to date prior to your session. You can update your information or insurance card by contacting our front office at least 24 hours before your appointment.

Privacy & Tech:

Please ensure you are in a quiet, private space. For the best experience, we recommend a device with a stable internet connection and a high-quality camera.

Important Reminders